By producing and publishing an electronic publication entitled Hate speech and unacceptable speech: a guide for politicians (available in Croatian only), an impetus was given to act and to re-examine the work of persons acting in the public space and a contribution was made to the proper understanding of what hate speech and unacceptable speech is, according to relevant standards. Subjects linked to growing publicly expressed intolerance in Croatia have been covered in a high-quality manner on the H-Alter news portal. Requests and submissions sent to the relevant public authorities have served to encourage them to react to occurrences of public hate speech, leading also to the Croatian neo-Nazi portal „Pandora“ to be taken offline. Through educational activities, informing, networking and an exchange of knowledge were achieved with academia both home and abroad, other CSOs and schools. As a whole, the implemented activities have directly influenced the awareness of the presence ad forms of unacceptable public speech, as well as the reduction of tolerance and an increased critical response to unacceptable media content, visible in the broader public through citizens’ submissions and critical media pieces.

To be more precise, here are some of the results of the project:

  • Through media monitoring and analysis, actors and media that spread discriminatory messages and encourage animosity towards certain groups were identified. A comparative legal analysis was produced, along with further recommendations. An online system for reporting unacceptable public speech was established, as well as a dedicated Facebook page. The consistent use of instruments for sanctioning hate – and discriminatory speech was encouraged through public reactions and submissions to relevant public authorities.

  • Media pieces were produced covering subjects such as the position of Serbs in Croatian society, Ustaše revivalism, attitudes towards refugees, xenophobia in the media and hate speech directed at the LGBT-population.

  • The beneficiaries of the project were CSOs, media, public institutions, the broader public (as participants of public discussions about unacceptable speech), representatives of academia, students and school pupils (as participants in educational activities).